The Foundry Big & Tall Supply Co.
Privacy Policy
We value the trust you place in The Foundry Big & Tall Supply Co. Accordingly, we want you to understand what information we collect about you, how we use it, and when we share it with third parties. We also want you to know what choices you can make about how we use information about you. This privacy policy applies to The Foundry Big & Tall Supply Co. stores and foundrybigandtall.com.
As we continue to develop our stores and our website, foundrybigandtall.com, and take advantage of technologies to improve the services we offer, this policy may change. We encourage you to refer to this policy on an ongoing basis so that you understand our current practices and policy. For more information, please see the "Changes To This Policy" section below.
Table Of Contents
- The Information We Collect
- Using The Information We Collect
- Information We Share With Others
- Safeguarding The Information We Collect
- Your Choices Regarding The Use Of Information We Collect
- Notice To California Residents - Your California Privacy Rights
- Updating Your Contact Information
- Additional Information For foundrybigandtall.com Customers
- Our Use Of Cookies And Web Beacons
- Aggregate Information
- Children's Privacy
- Visitors From Outside The United States
- Changes To This Policy
- When you shop in our stores, or order from foundrybigandtall.com, we obtain the information needed to complete your transaction. This information may include your name, billing address, shipping address, telephone number(s), driver's license number, birth date, and e-mail address. If you use a credit or debit card, a gift card or pay by check, it will include your account number.
- If you register with foundrybigandtall.com, we collect the information you submit online.
- If you choose to use or participate in one of our various services, promotions, programs, surveys, sweepstakes or clubs, we may collect additional information about you, such as your age, product preferences and interests.
- From your transactions and other interactions with us, we obtain information concerning your product preferences, as well as the specific products or services you purchase or use.
- We may also obtain information about other people from you. For example, if you order a gift to be delivered directly to a friend, you will need to give us the friend's name and address.
- When you submit a question to customer service, we need your e-mail address to respond, and you may also provide us with additional information to help us answer your question.
- If you are interested in becoming one of our associates, we will collect the information you submit with your resume and employment application.
- completing your purchase transactions;
- contacting you about the status of your store or foundrybigandtall.com orders;
- providing customer service; for example, responding to your inquiries or notifying you of product recalls;
- sending marketing and promotional materials; such as communications about products or events we think might be of interest to you, or offers of discounts or free services (e.g. free shipping) on foundrybigandtall.com or in our stores;
- administering customer recognition programs, sweepstakes, contests and similar promotions;
- identifying product preferences, so we can provide you with a more personalized shopping experience;
- inviting you to participate in surveys;
- helping us to address problems with and improve our site design, products and services;
- protecting the security and integrity of foundrybigandtall.com and our business; and
- if you express interest in becoming one of our associates, using the information you provide to evaluate your application and, if hired, for employment and business-related purposes.
- The Foundry Big & Tall Supply Co. Family: We may share information we collect with our affiliated companies.
- Service Providers: We may share information about you with other companies that provide services to us in support of our business operations. Examples are companies that provide shipping, website hosting, order processing and fulfillment, data base management, credit card processing, printing, e-mail distribution, fraud prevention and data analysis services.
- Third-Party Offers:We may provide information to responsible outside companies. These carefully selected companies may use the information we share to let you know about their products or services, which may include providing special offers to you.
- Promotion Sponsors:If you enter a contest, sweepstakes or other promotion sponsored or co-sponsored by a third-party company, we may forward information about you to that company.
- Legal Requirements and Protection of Our Company and Others: We may be required to disclose the information we collect pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. We may also disclose that information when we believe disclosure is appropriate to protect the safety, property or other rights of The Foundry Big & Tall Supply Co. our customers, associates or others. Examples include sharing information with attorneys, credit bureaus, agents or governmental agencies in connection with issues related to fraud, credit or debt collection.
- Business Transfers:If ownership of all or a portion of The Foundry Big & Tall Supply Co. were to change, information about customers pertinent to the transferred assets would likely be transferred to, or licensed for use by, the new owner. The Foundry Big & Tall Supply Co. might also retain a copy of that information.
- write to us at The Foundry Big & Tall Supply Co., P.O. Box 10002, Dallas, TX 75301, Attention: Customer Service;
- call us toll free at 1-855-566-1234; or
- e-mail us at customerservice@foundrybigandtall.com
- You can click on the hyperlink shown in foundrybigandtall.com e-mail offers and follow the instructions.
- If you have registered on foundrybigandtall.com, you can cancel your e-mail subscription by accessing foundrybigandtall.com, then:
- Click on "My Account"
- Click on "Sign In"
- Click on "Change my e-mail preferences"
- Check the "Unsubscribe" box
- e-mailing us at customerservice@foundrybigandtall.com or call us at 1-855-566-1234
- writing to us at The Foundry Big & Tall Supply Co., P.O. Box 10002, Dallas, TX 75301, Attention: Customer Service;
- calling us toll free at 1-855-566-1234; or
- e-mailing us at customerservice@foundrybigandtall.com
- writing to us at The Foundry Big & Tall Supply Co., P.O. Box 10002, Dallas, TX 75301, Attention: Customer Service;
- calling us toll free at 1-855-566-1234; or
- e-mailing us at customerservice@foundrybigandtall.com
- please write to us at The Foundry Big & Tall Supply Co., P.O. Box 10002, Dallas, TX 75301, Attention: Customer Service;
- call us toll free at 1-855-566-1234; or
- e-mailing us at customerservice@foundrybigandtall.com
The Information We Collect
Information You Give Us
We receive and store information from you when you interact with The Foundry Big & Tall Supply Co. For example:
Information From Other Sources
We may receive information from other sources. For example, we may receive information that helps us to update our records, personalize our services to you, improve the quality of our website and business operations, and detect or prevent fraud.
Information That Is Automatically Collected
We receive and store certain types of information whenever you interact with foundrybigandtall.com, our e-mails and our online advertising. For example, we or our service providers use "cookies" like many other websites to collect and analyze information about your browsing and buying activity on our site. We also employ third party companies that use "web beacons" to collect and analyze anonymous information about your visits to our website or other advertising websites, or your interaction with our e-mail. For more information, please see the "Our Use Of Cookies And Web Beacons" section below.
Using The Information We Collect
We use the information we collect to provide the products and services you request and to support and improve our business operations, such as marketing, order processing and fulfillment, fraud prevention, merchandise selection, and store and website operations. Some examples are:
If you register an account with us or make a purchase from our site, we will use your email address to notify you of promotions, updates or special offers that we think may interest you. If you do not want to receive promotional emails from foundrybigandtall.com, please let us know using one of the methods described under "Your Choices Regarding The Use Of Information We Collect".
Safeguarding The Information We Collect
Whether you are shopping online or in our stores, protecting your personal information is important to us. We have physical, technical and procedural safeguards in place to secure the personal information we collect from you.
We limit the information we provide to outside companies to the information we believe is needed for them to carry out their responsibilities under our contracts with them or to offer you their products and services. We contractually require that they have appropriate information security safeguards, and that the information provided be used only for authorized purposes.
Your Choices Regarding The Use Of Information We Collect
If you do not want to receive promotional mail (postcards, etc.) from The Foundry Big & Tall Supply Co., you may:
Because lists are often prepared in advance of a promotional offering, you may continue to receive some offers after you send us your request. We appreciate your understanding that we may need time to carry out your request.
If you are currently receiving promotional e-mail offers and updates, you may unsubscribe at any time.
Please allow 5-7 days for your request to process. Please note that, even if you unsubscribe from promotional e-mail offers and updates, we may still contact you by e-mail for transactional purposes. Some examples are communications regarding your order status, customer service inquiries, service or reminder notices, and recalls.
If you prefer that we NOT share information about you with any of the companies outside The Foundry Big & Tall Supply Co. Family that we may authorize to contact you regarding their products or services, please let us know by:
Notice To California Residents - Your California Privacy Rights
Under California law, a California resident with whom The Foundry Big & Tall Supply Co. has an established relationship has the right to request certain information with respect to the types of personal information that The Foundry Big & Tall Supply Co. has shared with third parties for their direct marketing purposes, and the identities of those third parties, within the immediately preceding calendar year, subject to certain exceptions. All requests for such information must be in writing and sent to: The Foundry Big &Tall Supply Co., P.O. Box 10002, Dallas, TX 75301, Attention: Customer Service.
This same California law permits The Foundry Big & Tall Supply Co. to provide you, in response to your written request, with a cost-free means to choose not to have your information shared rather than providing the above described information. You may exercise that choice by any of the means described under "Sharing With Other Companies."
Updating Your Contact Information
If you have registered with foundrybigandtall.com, sign into your account and you will be able to edit the contact information you have provided in your account profile.
Additional Information For foundrybigandtall.com Customers Secure Socket Layering (SSL) technology is used to encrypt your credit or debit card information, including the account number, while it is transmitted over the Internet from your computer. SSL is an industry standard technology for secure online transactions. Our Use of Cookies And Web Beacons foundrybigandtall.com regularly uses browser tracking cookies. A "cookie" is a small file stored by your web browser on your computer. When you arrive at our site, cookies allow us to recognize you by associating an anonymous identification number in the cookie with other information that you as a customer have provided us. That customer information is stored on secured databases. At no time is your name, street address, or credit card number stored within one of our cookies. Your e-mail address is saved in your cookie if you register with us at foundrybigandtall.com. Cookies allow us to understand how you clicked to our site and what pages you click on during your visit to our site. Knowing how you prefer to shop allows us to improve your shopping experience and speed your checkout process. We do not use our current foundrybigandtall.com cookies to track your activity on sites other than those operated by or on behalf of The Foundry Big & Tall Supply Co. Accepting cookies through your web browser is your personal choice. If you use the privacy settings on your web browser to disable cookies, you can still shop and purchase from foundrybigandtall.com. However, if you choose not to accept cookies, we may not be able to provide you with as exceptional a shopping experience as one that is specifically tailored to your needs. The Foundry Big & Tall Supply Co. may work with advertising companies to place our advertising at websites across the Internet. Those advertising companies collect and analyze anonymous information about your visits to our website, other advertising websites or interaction with our e-mail through the use of "web beacons". This technology allows them to develop advertising about our goods and promotional offers that may be of interest to you. Web beacons are also used to review how visitors to foundrybigandtall.com navigate our site or interact with our e-mail advertising. The Foundry Big & Tall Supply Co. uses third-party companies to assist in the collection and analysis of this data. These third party companies may access your e-mail address through these web beacons. Your name, street address or credit card number is not accessed by or shared with other companies through these web beacons. If you would like to learn more about the use of web beacons and your browser options please click here to visit the Network Advertising Initiative (NAI) website. Please see "Web Beacons - Additional Information & Links" section below. We or our service providers collect non-personal information about how users navigate through our website. This information is aggregated in order to improve our site, and we may share this information with our affiliates or other outside companies. This aggregated information does not include individual names or personal data, so it does not identify you or any other customer. We do not knowingly collect personally identifiable information from children under the age of 13 on our website. If you are visiting foundrybigandtall.com from a location outside of the United States, your connection will be through and to servers located in the United States. All information you provide to foundrybigandtall.com will be maintained in web servers and/or internal systems located within the United States. Changes To This Policy This policy is effective on March 25, 2011. We may change our privacy policy from time to time as we continue to develop our stores and foundrybigandtall.com, and take advantage of technologies to improve the services we offer. When considering any change, your privacy will remain a priority. If we change our privacy policy in the future, we will let you know by posting the updated policy at this website. We encourage you to check our policy periodically. You can tell if it has changed by checking the revision date that appears at the beginning of the policy. If you would like further information, or have any questions about our privacy policy: This policy was last updated November 1, 2011. Updated section titled "Using The Information We Collect" to clarify that we will use the email address you provide during account registration or when you make a purchase from this side, to send you promotional emails. Web Beacons - Additional Information & Links The Foundry Big & Tall Supply Co. utilizes cookie and web beacon technology as outlined in our Privacy Policy. The following companies provide data collection and analytical services to The Foundry Big & Tall Supply Co. by utilizing cookie and web beacon technology on our behalf. You should review the privacy policy of each provider to answer any questions you may have regarding its cookie policy as well as other options available to you, such as opting out of its specific cookies. Google Analytics furnishes services to us to assist in the collection and analysis of information about your browsing and buying activity on our site. These services are facilitated by use of a web beacon that contains a Google Analytics cookie. To view Google Analytics Privacy Policy, please click here. Cheetah Mail is our E-mail service provider, supporting us in sending and analysis of our e-mails to customers. Analysis reporting by CheetahMail involves the use of web beacons. To view CheetahMail's Privacy Policy, please click here. 360i assists us with the implementation and analysis of marketing campaigns on various search engines (for example, Google). These services are facilitated by the use of web beacons that utilize a 360i cookie. To view 360i's Privacy Policy, please click here.
